Your account will be automatically billed a $35 fee every 12 months for each active swimmer. Annual
registration is non-refundable.

We understand that plans can change and we aim to make enrollment and withdrawal equally convenient.

To withdraw from a class, we require a 30-day notice. You can submit your drop request through any of the same methods used for enrollment:
Online through your iClassPro customer portal

In the iClassPro mobile app

By calling your local school

By calling our Customer Service team

Once your request is approved, your child’s enrollment will end 30 days from the date the request is submitted. If your final month of enrollment includes a partial billing cycle, your tuition will be prorated accordingly.

Example: If a drop request is submitted on April 18, the last class will be May 18. Tuition for May will be prorated to reflect classes between May 1 and May 18.

If you have any questions or need help with the process, we’re happy to assist.

We know life gets busy, so we’ve made makeups simple and flexible to fit your schedule. You’ll receive up to 12 makeup tokens per year, making it easy to keep your child’s swim progress on track.
● To receive a makeup class, you must cancel your lesson at least 24 hours in advance by logging into your account online or through our easy mobile app.
● Makeup tokens can be used to book any available spot in your class level, up to 6 days in advance, as long as you remain enrolled.
● Makeup tokens expire 45 days after they are issued and cannot be reissued if a makeup lesson is missed.
● Unused tokens are non-refundable.
● Due to our small class sizes, makeup class availability is not guaranteed.
● If you withdraw from classes, all unused makeup tokens will expire on your drop date.

To ensure a FINtastic experience for everyone, we require that our members check in at least 10 minutes
prior to their lesson start time. Arriving less than 10 minutes prior to a lesson start time may cause your
swimmer to not get in the pool on time, miss out on valuable learning and be disruptive to the class.

Any swimmers under 3 years old or swimmers who are not potty trained MUST wear 2 layers of diapers in
the pool. The first layer MUST be a disposable swim diaper and the second layer MUST be a non-disposable
swim diaper. IF you do not have 2 layers of diapers, our manager or instructor will ask you to not participate
and will reschedule you for a makeup. BOTH diapers must fit snugly around the legs and waist.
** BE AWARE – Failure to adhere to this policy in case of a “code-brown” accident will result in a
$300 fine as we will need to shut the pool down.**

Does your swimmer(s) have any Allergies, Medical Conditions or Alerts?

If so, please elaborate and let us know how to best proceed if a situation occurs:

With your consent, AQUAfin Swim School would like to send text (SMS) messages to the mobile number you have provided in our records.

By clicking “Yes, Send Me Text Messages” on our provided Opt-In Form, you are agreeing to the terms, conditions and privacy policy, listed below, and agree to participate in our text (SMS) messaging service.

Purpose and Description: AQUAfin Swim School text (SMS) messaging service is designed to provide you with helpful information,  reminders, and notifications via text messages sent to your
mobile phone.

We may use text (SMS) messages to communicate with you for a variety of purposes, including:

• announcements and reminders of upcoming events
• announcements of any class changes
• announcements of any weather-related business closings
• important account notifications

Voluntary Participation:
 Participation in our text (SMS) messaging service is entirely voluntary.
You have the right to refuse or withdraw your consent at any time. AQUAfin Swim School does not sell, share or trade our customers/users phone numbers.

Benefits and Risks:

• Benefits: The text (SMS) messaging service aims to keep you informed about AQUAfin
  Swim School by providing an additional method of convenient and timely communication.
• Risks: While every effort will be made to protect the security and confidentiality of
  information transmitted through text (SMS) messages, there are inherent risks associated with all electronic communication. These risks include unauthorized access, loss of privacy, and potential breach of sensitive information. It is important to be aware that text (SMS) messages may not be entirely secure and could be intercepted or accessed by unintended recipients.

Potential Costs: Participation in the text (SMS) messaging service may involve standard text messaging charges applied by your mobile service provider. Please consult your mobile service
provider regarding any applicable fees or charges.

Please consider adding AQUAfin Swim School and (904) 775-3047 as a contact so that our
messages will not go to spam.
If you have questions, please call us at (904) 775-9400.